Features

Built for the Way Roofing Leads Really Come In

Calls while you're on a roof, storm surges, website visitors at midnight, and slow follow-ups. Here's how Impact AI handles each one.

Our services

Everything Between the Call and the Estimate

24/7 AI Roofing Receptionist

  • Answers incoming customer calls
  • Collects name, phone, and service address
  • Identifies repair, replacement, inspection, and storm-damage calls
  • Answers your approved FAQs
  • Helps schedule roofing estimates
  • Transfers or escalates calls when configured

Missed-Call Text-Back

  • Responds automatically to eligible missed calls
  • Helps you win back opportunities
  • Captures customer information
  • Encourages prospects to book

AI Website Chatbot

  • Connects to your existing website
  • Answers common roofing questions
  • Collects contact details
  • Helps customers request estimates
  • Sends leads straight into your CRM

We add the chatbot to the website you already have. We don't build roofing websites.

Automated Follow-Ups & Reminders

  • Appointment confirmations
  • Estimate appointment reminders
  • Follow-up messages
  • Lead status updates
  • Customer re-engagement workflows, where appropriate

Your Own Client Dashboard

You get your own secure client dashboard to view and manage:

  • Leads and customer information
  • Appointments and calendars
  • Calls and communication records
  • Your CRM pipeline
  • Automation activity
Capabilities

Made for Roofing, Not Just Answering Phones

Every system is configured around your services, service area, hours, and booking rules.

Roofing-specific qualification

Tells apart repair, replacement, inspection, and storm-damage calls, and asks the right follow-up questions for each.

Storm-surge ready

Handles a spike in calls at once, records how urgent each one is, and flags emergencies for your team.

Call transfer & escalation

Routes urgent or complex calls to the people and numbers you choose, when configured.

Your approved answers

Answers common questions using the information you approve, so callers hear your policies, not guesses.

Calendar booking

Offers real open times and books estimates directly onto your calendar, with confirmations and reminders.

Pipeline & history

Every lead, call record, message, and appointment is kept in one organized pipeline.

How it works

From Ringing Phone to Booked Estimate

Your customer gets a quick, professional answer. You get an organized lead.

1

Customer calls

A homeowner calls your roofing business, day or night.

2

AI answers & qualifies

It collects the details and identifies repair, replacement, inspection, or storm damage.

3

Booked or routed

The estimate gets scheduled, or an urgent call goes to your team.

4

Lead lands in your CRM

Contact info, call notes, and the appointment are all in one place.

5

Follow-up runs itself

Confirmations, reminders, and follow-ups keep the conversation moving.

CapabilityBasic AI ReceptionistImpact AI Growth
24/7 inbound answeringOftenIncluded
Roofing-specific call qualificationVariesIncluded
Missed-call SMS responseVariesIncluded
Appointment bookingVariesIncluded
Website chatbotOften extraIncluded
Automated follow-upsVariesIncluded
CRM and pipelineVariesIncluded
Roofing-specific setupVariesIncluded
Client dashboardVariesIncluded

"Basic AI Receptionist" is a general category. Features differ between providers.

Why pay more?

More Than an AI Answering Service.

Answering the call is only the beginning. We take a roofing inquiry all the way through to a recorded lead, a follow-up, and a booked estimate.

  • Built around the calls roofing customers actually make
  • AI receptionist and missed-call recovery working together
  • Booking and follow-up workflows, not just call answering
  • Full visibility into your leads through your own client dashboard
  • Personal setup and testing by our team
  • Transparent pricing and straightforward onboarding
What happens after you sign up

Getting Started Is Easy

No technical work on your end. We handle the setup and test everything before you go live.

01

Choose your plan

Review your setup fee and monthly subscription, then pay securely online.

02

Complete onboarding

You'll get a welcome email and a short form about your services, hours, and service area.

03

We build & test

Our team configures your AI receptionist and automations, then tests real calls, texts, and bookings.

04

Go live

You get your dashboard login and start managing leads, calls, and appointments.

Reliability

Your line is covered around the clock, including nights, weekends, and storm surges.

Responsiveness

Customers get an answer or a text right away instead of hitting voicemail.

Real support

A real team sets up, monitors, and adjusts your system. You can always reach a person.

Don't let it go to voicemail

Your Next Roofing Customer Could Be Calling Right Now.

Hear how our AI receptionist handles a roofing call, then pick the plan that fits your business.